Artificial intelligence is reshaping the world at an unprecedented rate, accelerating progress like never before. In this comprehensive overview, we’ll unpack the magnitude and velocity of this change through 100+ vital AI statistics and facts.
This stats list is based on fresh reports and the latest research from industry leaders and has everything you need to understand the trends of AI in 2023, its profound implications, and how it’s redefining the boundaries of technology and innovation.
Note: All sources and AI reports mentioned are linked at the bottom
Key AI statistics to know in 2023
- 91% of leading global companies are continuously investing in the AI industry
- AI is estimated to contribute $15.7 trillion to the global economy by 2030
- AI adoption by top CEOs has risen to 61%, increasing from 51% in early 2023
- 31% of the organizations plan to increase their spending on AI and machine learning in 2023
- Over 50% of companies plan to hire more AI/ML experts in 2023
- AI is the top investment priority for half of the tech companies in 2023
- AI market size is expected to grow to $1,345.2 billion by 2030
- New AI startups and tools are being launched almost daily, with 3k+ available as of summer 2023
- An open letter calling to pause all AI experiments has been signed by 33k+ people, including Elon Musk and Steve Wozniak
- In 2022, US courts saw 110 AI-related legal cases, seven times the number in 2016
- Most popular AI use cases include customer support and content creation
Statistics on AI growth in 2023
According to the executive survey by NewVantage Partners, 91% of top companies worldwide maintain a consistent commitment to investing in AI, highlighting the importance of harnessing this cutting-edge technology for continual growth and advancement.
HunterMarketing survey revealed that nearly half of the senior-level business leaders are using AI technology, and another 27% are planning to explore it in the nearest future:
Important AI adoption statistics for 2023:
- 80% of CEOs intend to incorporate AI technologies into their business operations within two years. (Xometry)
- 31% of the surveyed organizations mentioned that they are increasing their spending on AI and machine learning in 2023 in light of the current economic environment. (BusinessWire)
- The future of AI looks promising, as the market size of artificial intelligence is projected to expand from $150.2 billion in 2023 to $1,345.2 billion by 2030. (MarketsAndMarkets)
- The estimated compound annual growth rate of the AI market will be 36.8%.
- The adoption of AI among business leaders has significantly increased, with 61% actively embracing or already incorporating AI, marking a notable rise from 51% reported at the beginning of 2023. (Xometry)
- People between the ages of 25 and 44 are nearly twice more likely to use AI than other age groups. (Hunter Marketing)
- The percentage of companies seeing returns on their AI investments has greatly increased from 2017 to 2023, reaching 92.1% as opposed to 48.1%. (NewVantage)
- 70% of CEOs who have successfully integrated AI into their operations have witnessed a near-instant ROI. (Xometry)
According to the exclusive survey conducted at Yale CEO Summit, CEOs identified the following three sectors as the ones expecting the most transformative impact: healthcare (48%), professional services/IT (35%), and media/digital (11%).
According to the IBM global AI adoption report, here is how businesses are planning to invest in AI technology over the next 12 months:
Larger companies tend to integrate AI into existing applications and processes or use AI tools to build custom solutions for their businesses, while smaller companies are more inclined to invest in research and development and use existing AI tools for productivity improvement.
Use of AI around the world
According to Addepto’s report on global AI trends in business, AI has the potential to contribute an astounding $15.7 trillion to the global economy by 2030, reflecting significant growth in the global AI market. This exceeds the current combined output of China and India.
AI adoption is steadily growing: according to IBM Global AI Adoption Index 2022, 35% of global companies are already implementing it, and 42% are exploring its potential. With recent events, these numbers are likely to be much higher for 2023.
More interesting worldwide artificial intelligence statistics:
- According to a global survey, 78% of Chinese respondents (the highest percentage of all surveyed countries) agree that products and services utilizing AI have more benefits than drawbacks, while only 35% of sampled Americans (among the lowest-percentage countries) share the same perspective. (Stanford University)
- More than 75% of surveyed companies worldwide are looking to adopt big data, cloud computing, and AI technologies in the next five years. (World Economic Forum)
- Global AI adoption has steadily increased to 35%, growing by four points compared to the previous year. (IBM)
- China and India are leading the way in AI adoption, showing the highest adoption rates among countries, with Singapore being the closest third.
AI in business statistics
In 2023, AI is helping businesses across various domains, from automating customer support to intelligent product management and content generation.
According to the Forbes Advisor survey, the most common AI applications in business are customer service (56%), cybersecurity and fraud management (51%), customer relationship management (46%), digital personal assistants (47%), inventory management (40%), content production (35%), and product recommendations (33%).
This widespread implementation of AI reflects a growing trend of leveraging advanced technologies to enhance operational efficiency and effectiveness.
Important AI business statistics:
- An impressive 92.1% of surveyed organizations are experiencing measurable business benefits due to AI integration, a substantial rise from 48.4% in 2017 and 70.3% in 2020. (NewVantage)
- 58% of companies mention that AI innovation is their top investment priority in 2023, surpassing cloud migration. (BusinessWire)
- CNBC survey has similar data, with 47% of the companies naming AI as a top priority, more than doubling the investment budget for cloud computing.
- 63% of businesses plan to increase their investment in AI over the next three years. (Addepto)
- When asked about generative AI, 71% of respondents support the idea that the rewards of this technology outweigh the risks. Still, 79% agree that AI should be regulated. (BCG)
AI in personal life statistics
AI is transforming our lives, providing us with smart virtual assistants, personalized fitness trackers, and valuable insights. It empowers us to optimize productivity, improve well-being, and explore new possibilities in our personal endeavors.
Here are some interesting statistics on AI usage outside work:
- People who earn between $100k-$200k are the most AI-involved. (Hunter Marketing)
- 51% of people consider AI helpful for finding a good work-life balance. (SnapLogic)
- Studies indicate that men are more inclined than women to believe that AI products and services simplify their lives, have confidence in companies that use AI, and perceive AI products as having more positive impact than negative. (Stanford University)
- More than 100 million people have used ChatGPT at least once.
- 69% of households in the US possess at least one smart device, and 11% have three or more smart devices. (Hippo)
- It is anticipated that there will be approximately 481.9 million smart homes worldwide by 2025.
- 63% of adults in the United States actively use a voice-controlled assistant in everyday life, with at least 53% using it on their smartphones, 24% on TV, 23% in a car, and less than 10% on other household appliances. (SerpWatch)
- About 3.1 billion searches are being conducted through voice assistants every month.
- In 2023, 24% of young Americans (18-29) own a smart speaker. It is projected that 75% of US households will embrace smart speaker technology by 2025.
- Only 27% of the survey participants worldwide say they would feel safe while traveling in a self-driving car. (Stanford University)
- At least 14 million Americans own a robotic vacuum cleaner. (Statista)
AI in the workplace statistics
A recent MarketMuse survey on the adoption of generative AI among companies reveals interesting insights about the general consensus on this technology.
The survey shows that 58% of respondents are in favor of incorporating generative AI into their operations, recognizing the potential benefits it brings to content creation and optimization strategies. In contrast, 6% expressed reservations or opposition, possibly due to concerns about quality, control, or ethical implications.
The remaining 36% of respondents indicated that their companies have not yet established a formal policy on generative AI, suggesting an ongoing exploration and evaluation of its integration.
Other interesting numbers about AI in the workplace:
- 56% of surveyed workers are already using AI in daily work. (SnapLogic)
- 81% of employees believe AI enhances their overall performance at work. 89% think that artificial intelligence has the potential to support them in up to half of their daily work activities.
- 68% of workers want their companies to integrate more AI-based tools.
- People in top-level positions are more optimistic about AI than frontline workers (62% vs 42%). (BCG)
- Those who use generative AI tools daily are almost twice less concerned about AI than those who don’t use it. (62% vs. 36%)
- 66% of companies leverage AI to address their sustainability goals. (IBM)
- 90.7% of generative AI users admit that it improves their workflow. (MarketMuse)
- Only 14% of workers report that they have had extensive discussions about AI at their workplace, 33% have had some discussions, and 51% haven’t had any discussions at all. (CNBC)
- Out of surveyed workers, only 8% say that AI is necessary to do their job, 26% use it to improve their workflow but don’t rely on it, and 64% don’t use AI at all.
- 56% of workers feel uncomfortable about using AI in HR tasks, such as hiring and performance reviews, and 42% say they would trust HR less if AI were to be integrated more. Additionally, 57% lack confidence in their company’s ability to effectively use AI in HR.
AI productivity statistics
AI has really changed the way we do things. From our homes to our workplaces, these smart tools are everywhere.
They can take over a lot of routine tasks, finishing them much faster and with fewer mistakes, in order to save us time and help us get more done. It’s incredible to see so many ways AI can be used to make us more productive.
Let’s look at the top AI statistics in productivity:
- 64% of business owners expect a positive impact of AI on their productivity (Forbes)
- 61% of employees name a more efficient and productive workday as the main benefit they gain from using AI. (SnapLogic)
- 49% of workers say that AI helps them make decisions faster, and 38% see a boost in creativity.
- Thanks to AI tools, 37% of workers collaborate better with team members.
- AI is estimated to contribute $6.6 trillion to the global economy by 2030 due to increased productivity. (Addepto)
- In a GitHub survey on Copilot, an AI coding assistant, 88% of respondents admitted that they feel more productive, 74% enjoy being able to focus on more satisfying work, and 88% noticed that they complete tasks faster. (Stanford University)
AI replacing jobs statistics
Many people are worried about the possibility of AI taking over human jobs.
According to various sources of artificial intelligence stats, AI is expected to create both new opportunities and challenges in the job market as automation becomes more prevalent.
As we are witnessing a unique leap in AI development in 2023, a lot of tech executives have an optimistic outlook regarding the impact of artificial intelligence.
According to the CNBC survey of tech executives, 47% of respondents think that AI technologies will create more jobs than they eliminate. Half of the rest, 26%, expect that AI will lead to a higher number of job losses, and another half believes it’s too early to determine.
More interesting statistics about AI’s impact on jobs:
- According to the 2023 Future of Jobs Report, 69 million jobs will be created globally in the next five years, and 83 million jobs will be destroyed, resulting in a net decrease of 14 million jobs, or 2% of current employment (World Economic Forum)
- The need for AI specialists is expected to increase by around 9% by 2028. (Zippia)
- The average salary of an AI specialist in the US is about $152k per year or $73 per hour.
- Nearly 90% of surveyed CEOs are confident that white-collar positions will not be replaced by AI in the nearest future. (Xometry)
- Over 50% of organizations are planning to boost investments in talent in 2023, specifically targeting data science, AI, and ML engineering expertise. (BusinessWire)
- Even companies that went through massive layoffs are going to prioritize hiring people with AI expertise as 2023 unfolds. (BusinessWire)
- AI has the potential to automate 300 million jobs across major economies, with approximately two-thirds of jobs in the US and Europe being at risk of some level of AI-driven automation. (Addepto)
- 30% of workers making less than $50k are worried about being replaced by AI technology, as opposed to 16% of those making over $150k. (CNBC)
As technology continues to evolve at lightning speed, it is evident that artificial intelligence is reshaping various industries and transforming the job market.
The Future of Jobs Report by the World Economic Forum revealed 10 professions that are expected to be in high demand in the next five years, including AI engineers, data scientists, and digital transformation specialists.
The report highlights the growing importance of AI in shaping the job market and emphasizes the need for individuals skilled in AI to meet the evolving demands of the future workforce.
AI in customer service
AI has found extensive applications in customer support. According to the Forbes survey, the most frequent use case is instant messaging, such as live chatbots, utilized by 73% of participating businesses.
Besides chatbots, the two most significant areas of AI usage in customer service include optimizing emails with AI writing tools and generating personalized product recommendations, both used by more than half of the surveyed businesses.
Additionally, AI plays a role in customer communications through text messages (49%) and phone calls (36%), as well as in personalized advertising (46%) and website content generation (42%). These statistics highlight the broad adoption of AI in enhancing customer support experiences.
Other notable AI statistics in customer service:
- AI is utilized by approximately 40% of larger companies to enhance customer service agent productivity, deliver personalized experiences, and streamline information retrieval and issue resolution. (IBM)
- Among the surveyed companies, 67% have not only adopted AI but also witnessed firsthand its positive impact on enhancing the customer experience. (Scale)
- Only 2% of Chinese companies don’t use AI in customer service. (IBM)
- The biggest drivers of AI adoption in customer care are improved agent productivity (61%), streamlined information access for employees and customers (55%), and personalized interactions (54%).
- 35% of workers name better customer engagement among the benefits they experienced from implementing AI in their processes. (SnapLogic)
- 80% of surveyed people had communicated with a chatbot at least once. (Userlike)
- 60% are willing to wait in line to speak with a real person instead of a chatbot.
- 54% of people lose trust in companies that don’t disclose that their live chat agent is not exactly human.
AI in marketing statistics
AI’s ability to analyze data, predict trends, personalize content, and automate tasks has made it an indispensable tool in digital marketing.
Here are the most impressive AI statistics in marketing:
- AI tools for automating customer interactions are being used by a striking 90% of marketers across 35 countries. (WebFX)
- 55% of US B2B marketers employ chatbots to generate new leads, while 53% use AI for data analysis.
- 22% of marketing specialists found AI email generators beneficial, specifically for writing email subject lines. (Statista)
- 64% of business owners anticipate an increase in sales after integrating AI into their processes (Forbes)
- In the United States, 15% of B2B marketers stated that chatbots have been instrumental in increasing their lead generation by more than 30%. (WebFX)
- 88% of the surveyed marketers pointed out that AI tools have been helpful in personalizing customer interactions.
- Nearly 50% of the surveyed marketers expressed concerns about data privacy and ethical considerations related to AI.
- 39% of marketers utilize AI email assistants for cold outreach.
While AI is increasingly used for all things marketing, 24% of businesses surveyed by Forbes worry that AI could negatively affect their visibility on search engines.
These concerns arise from the introduction of AI responses in Google Search and the potential shift towards using ChatGPT directly for asking questions instead of using a conventional web search.
AI concerns statistics
As the adoption of AI continues to grow, it has sparked various concerns and conversations about the implications of such rapid development.
The most notable AI-related concerns among business owners include an overreliance on technology (43%), the lack of technical skills (such as prompt engineering) among employees required to make the most of AI tools (35%), and potential reduction in the human workforce (33%).
On top of that, 31% of survey participants worry about privacy, 30% are afraid of global misinformation due to AI hallucinations, and 28% are concerned about the possibility of bias errors.
Some also wonder about the potential negative impact on customer relationships since AI is being widely applied in customer service and is gradually replacing human interactions.
The notable surge in AI-related legal cases reflects the growing complexities and implications of AI technologies in various domains, highlighting the need for legal frameworks to address emerging challenges effectively. In 2022, the United States state and federal courts witnessed 110 AI-related legal cases, which is nearly seven times the number recorded in 2016. (Stanford University)
In a recent survey of CEOs at the Yale CEO Summit, 42% expressed concern that AI could pose a threat to humanity in the next five to ten years. Among them, 34% believed this scenario could unfold in ten years, while 8% were more immediate in their concern, anticipating it within five years. However, the majority of CEOs (58%) indicated they were not worried and believed such a scenario could never happen.
On March 22, 2023, the Future of Life Institute published an open letter urging all AI labs to pause for at least six months the training of AI systems more powerful than GPT-4 due to potential societal risks. The letter raises concerns about the uncontrolled development of increasingly powerful AI systems and the profound implications of automating all jobs or creating nonhuman minds that could potentially outsmart humanity.
At the time of curating this statistics report, the letter has been signed by more than 33 thousand people. Governments and organizations across the world are slowly attempting to regulate the AI impact (see EU AI Act).
AI challenges and blockers
The successful implementation of AI in 2023 is not without its challenges. According to the Addepto survey, “data quality & availability” and “limited capacity” issues emerge as the most significant hurdle, each accounting for 21.1% of the responses. Following closely behind is the “lack of knowledge” problem, accounting for 18.4% of the responses. The talent shortage is another serious concern, cited by 11.8% of participants.
Finally, the lack of a data culture is a challenge for 10.5% of organizations, underscoring the importance of fostering a data-driven mindset across all levels. Other blockers mentioned include unidentified ROI (6.6%), cautiousness of the top management (3.9%), and data privacy laws (1.3%).
Addressing these challenges head-on will be vital for unlocking the full potential of AI and driving its successful integration into various industries and sectors.
Our journey through the exciting AI facts and statistics has come to an end, but the world of AI continues to expand. These figures underscore the rapid development and profound influence AI has on our global landscape, and it’s exciting to see more and more AI capabilities in the future.
The fascinating numbers we have discovered here will continue to change as AI evolves and moves forward. Let these insights serve as a foundation for understanding the dynamic, disruptive power of AI now and in the years to come.
- CNBC: Survey of CNBC Technology Executive Council, June 2023
- Forbes Advisor: How Businesses Are Using Artificial Intelligence, 2023
- Xometry: American Manufacturing Resurgence Poll, June 2023
- Addepto: AI in Business | Global Trends Report, 2023
- CNN Business: Exclusive Yale CEO Summit Survey, June 2023
- CNBC, SurveyMonkey: Workforce Survey, May 2023
- BusinessWire: Verta AI/ML Investment Priorities Study, 2023
- BCG: AI at Work: What People Are Saying, June 2023
- MarketMuse & iPullRank: The State of Generative AI, 2023
- MarketsAndMarkets: AI Market Roadmap, June 2023
- Stanford University: The AI Index Annual Report, 2023
- Hunter Marketing: Executive AI Report, 2023
- Scale: AI Readiness Report, 2023
- World Economic Forum: The Future of Jobs Report, 2023
- WebFX: AI Statistics For Marketers, 2023
- Zippia: What is an Artificial Intelligence Specialist?
- IBM: Global AI Adoption Index, 2022
- NewVantage Partners: Data and AI Leadership Executive Survey, 2022
- SerpWatch: Voice Search Statistics: Smart Speakers, Voice Assistants, and Users, 2023
- Hippo: Smart Home Statistics, 2023
- Userlike Survey: What Do Your Customers Actually Think About Chatbots, 2022
- SnapLogic: Employees Want More AI in the Workplace